Returns & Exchanges
At FormDTM Official, we stand behind the quality of our high-performance electronics. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the electronic components in their original factory packaging, including all manuals, cables, and accessories to ensure a full refund.
Ship to Service Center
Attach the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the device's condition and serial number, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing